Privacy policy.

Effective date: January 1, 2025 · Last updated: January 1, 2025

1. Who we are

Vida Cafe is a family-owned restaurant located at 45641 McKenzie Hwy, Vida, OR 97488, United States. In this policy, "we," "us," and "our" refer to Vida Cafe. You can reach us by phone at (541) 896-3289 or by email at [email protected].

2. What information we collect

We collect only the information we need to serve you. Depending on how you interact with us, that may include:

• Takeout orders: your name, phone number, pickup time, order contents, and any notes you choose to add.
• Contact form: your name, email address, optional phone number, and the content of your message.
• Newsletter signup: your email address and, if you provide it, your first name.
• Technical information: your IP address, browser type, and the page you requested. This is logged automatically by our web server as part of normal operation.
• Cookies and local storage: see Section 6 below.

We do not collect payment information online. Payment for takeout orders happens at our counter when you pick up your food. We do not use advertising trackers, and we do not embed third-party analytics beyond what our web host logs by default.

3. How we use your information

We use the information we collect to:

• Prepare and fulfill your takeout order.
• Call you if there is an issue with your order or a delay in the kitchen.
• Reply to your messages and questions.
• Send you the newsletter you asked for.
• Keep the website running and diagnose technical problems.
• Comply with legal obligations, such as tax and food safety recordkeeping.

We do not sell your information. We do not share it with advertisers. We do not rent it to third parties.

4. How long we keep your information

We keep order records for seven years to satisfy Oregon tax and business recordkeeping requirements. Contact messages are kept for one year, then deleted. Newsletter subscriptions are kept until you unsubscribe.

5. Who can see your information

Only Vida Cafe staff see your information. Our web hosting provider stores the files that contain order and contact records, under a data processing agreement that requires them to keep it confidential. We do not share your information with anyone else except:

• If required by law, subpoena, or court order.
• If necessary to protect our legal rights or the safety of our staff or guests.
• In the event of a sale or transfer of the business, in which case we will notify you before your information is transferred.

6. Cookies and local storage

We use two categories of browser storage:

• Local storage for your cart: when you add items to your takeout bag, we store them in your browser's local storage so you do not lose them if you navigate between pages or close the tab. This data stays on your device and is not sent to our server until you place an order.
• Cookie preference flag: when you dismiss the cookie banner, we store a small flag in your browser so you do not see the banner again.

We do not use advertising cookies, third-party tracking cookies, or analytics cookies. For more detail, see our Cookie Policy.

7. Your choices and rights

You can always choose not to provide information, but doing so may prevent us from fulfilling a takeout order or replying to your message. You have the right to:

• Ask what information we have about you.
• Ask us to correct anything inaccurate.
• Ask us to delete your information, subject to our legal recordkeeping obligations.
• Unsubscribe from the newsletter at any time by clicking the link in any email or by emailing us.
• Clear your browser storage at any time to remove your saved cart.

To exercise any of these rights, email [email protected] with the subject line "Privacy Request." We will respond within 45 days.

8. Children's privacy

Our website is not directed at children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with information, contact us and we will delete it.

9. Data security

We take reasonable precautions to protect your information, including password-protected access, encrypted connections (HTTPS), and access controls that limit who can see stored data. However, no system is completely secure, and we cannot guarantee that unauthorized access will never occur.

10. Do Not Track

Some browsers send a "Do Not Track" signal. Because we do not track you across sites or use third-party analytics, we do not respond differently to these signals — there is nothing to turn off.

11. Changes to this policy

If we change how we handle your information, we will update this page and change the "Last updated" date above. Material changes will be announced on the homepage for at least 30 days.

12. Contact

Vida Cafe
45641 McKenzie Hwy, Vida, OR 97488
Phone: (541) 896-3289
Email: [email protected]